Shipping & Delivery
We offer reliable international shipping through China Post and partner carriers. Shipping costs are calculated based on the destination country, package weight, and selected service type.
📦Estimated Delivery Times by Region
| Shipping Region | Estimated Delivery Time | Details | |
|---|---|---|---|
| Japan | 5–14 business days | Tracking is available. Delivery times may vary depending on local courier conditions. | |
| South Korea | 5–14 business days | Tracking is available. Delivery times may vary depending on local courier conditions. | |
| Taiwan, China | 5–14 business days | Tracking is available. Delivery times may vary depending on local courier conditions. | |
| Hong Kong, China | 5–14 business days | Tracking is available. Delivery times may vary depending on local courier conditions. | |
| United States | 10–20 business days | Tracking is available. Delivery times may vary depending on customs clearance and local courier conditions. | |
| Europe | 10–20 business days | Tracking is available. Delivery times may vary depending on the destination country and customs clearance. | |
| Southeast Asia | 5–14 business days | Tracking is available. Delivery times may vary depending on the destination country. | |
| Other Countries / Regions | 7–25 business days | Delivery times vary by destination. Tracking is available for most destinations. |
📌 Please note: Estimated delivery times are provided for reference only and may vary due to customs clearance, local courier delays, holidays, weather conditions, or other circumstances beyond our control.
🔒 Insurance & Compensation
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EMS shipments: Insurance available (optional, 0.8% of declared value). Lost/damaged insured items compensated up to declared value. Uninsured items compensated up to paid postage.
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e-Packet & e-EMS: Compensation policies vary. Please contact us for details.
🚫 Restricted & Prohibited Items
We do not ship:
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Explosives, flammable/ corrosive substances
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Narcotics & psychotropic substances
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Live animals
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Obscene or politically sensitive materials
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Items prohibited by Chinese customs, destination country customs, or UPU regulations
For a full list, please refer to our Prohibited Items Policy.
❓ Frequently Asked Questions
Q: How can I track my order?
A: A tracking number will be provided via email once your order ships.
Q: What if my package is lost or damaged?
A: For EMS insured packages, we will assist with the compensation claim. For uninsured packages, compensation is limited to the postage paid.
Q: Do you ship to PO boxes?
A: Yes, for most services except EMS to certain countries. Please check at checkout.